Rafia Rahman
University of Dhaka, Bangladesh
Title: Explore the issues to achieve value-based healthcare services: A method of way out
Biography
Biography: Rafia Rahman
Abstract
Considering health as a regular consumer product, people are careless regarding health. The pandemic era discovers, to cure disease we need value-based healthcare service instead of value-money for health. In the pandemic era 2020 breaks healthcare service delivery systems across the world.
Aim of the study was to explore a method of way-out to achieve value-based healthcare services. Here, the term “value” is defined as either cure from diseases or reduced suffering from diseases. Likewise, “value-based healthcare services” is defined as providing appropriate services to either cure diseases or reduce the suffering of diseases. It was a piloting, cross sectional and mix method type of study. It was conducted to see the feasibility. Objectives of the study were;
- To explore the current status of value-based health service.
- To discover the factors influencing value-based health services.
- To determine client perception and suggestions for improvement of value-based services.
- To determine management perception and suggestions for improvement of value-based services.
A conceptual framework is prepared and followed during research [Figure 1]. One hundred and five (105) outdoor patients of a district hospital (Madaripur) at Dhaka division in Bangladesh was the study place, sample size and respondent. Regarding supply-side, four managers of four district hospitals (designated as civil surgeons) in Bangladesh were interviewed. The convenience sampling technique was used here. A total of sixty-six (66) dependable variables were addressed twenty-three (23) independent variables. To fulfill the objectives and aim of the study a total of forty-six (46) questions for demand-side (patient) and sixty-seven (67) questions for supply-side (healthcare manager) was asked. Primary data was collected from the survey.